Unusual noises, frequent freezes, or total failure to power on often point to hardware issues. Our hardware diagnostic service uses a step‑by‑step substitution method to pinpoint whether the fault lies in the memory, hard drive, motherboard, or power supply unit. Upon arrival, the engineer employs professional testing tools to read hardware self‑test logs and perform load tests to identify the real culprit. Once diagnosed, we provide replacement recommendations; you may choose to use our compatible spare parts or supply your own components, and we assist with installation and stability verification. This is a customised on‑site service, so a deposit secures the visit, and the final fee for replacement parts (if any) and labour is calculated based on the actual detected issues and the plan you select, ensuring a transparent process.
