You need to access your home or office computer remotely, but firewalls block connections or internal errors appear. Our on‑site remote desktop setup includes configuring port forwarding on the router, assigning a fixed internal IP, changing the default RDP port for basic security, and setting up dynamic DNS so you can connect via a fixed domain. After configuration, we test external access. Because each router’s management interface and network environment differ, all steps are customised; a deposit locks the visit, and the final fee is based on the actual on‑site complexity and time spent.